They identified the need for monitoring to obtain traceability of the entire operation cycle in the application, allowing to highlight failures, trends and achieve appropriate metrics to the operation in real time for proactive decision making.
It was necessary to adapt monitoring for the infrastructure that would have an agile impact on card monitoring and improve the end-user experience.
- Visibility of service health through fully customized dashboards.
- Development of a specialized module to search by criteria and by user, as well as the transactions performed by the user.
- Incident reduction through discovery and trending.
- Reports for each module of the operation.
- Database component monitoring.
- Reduction of hardware error investigation time.
Integrated Data Sources
- Windows server logs
- Linux server logs
- Database logs
- Application logs