To achieve a monitoring to obtain traceability of the entire flow of its onboarding operation, in order to evidence failures in each of the processes involved, to evidence transaction times and to obtain appropriate metrics for the operation. With all of the above, to be able to identify in real time situations that could affect the final customer experience.
- Visibility of service health.
- Development of a specialized module to search by user criteria.
- Reduce impact due to delays in service response times.
- Development of reports for each flow of the operation.
- Monitoring of database transaction components.
- VPN availability monitoring.
- IT Infrastructure
Integrated Data Sources
- Database registration
- Application logs
- Openshift (Red Hat) logs
- Indexing continuous telnet script response to an IP and port.